Frequently Asked Questions

Everything you need to know about our premium essentials and services.

How do True Classic tees fit compared to standard brands?

Our shirts are specifically designed with a signature 'tapered' fit. They are snug around the arms and chest to accentuate your physique, while remaining loose and comfortable around the midsection.

What is your return and exchange policy?

We offer a 30-day risk-free guarantee. If you aren't 100% satisfied with your fit, you can return or exchange your items within 30 days of delivery, provided they are in unwashed and unworn condition.

How should I wash my items to prevent shrinking?

To maintain the longevity and fit of your premium fabrics, we recommend machine washing on cold and tumbling dry on low heat. Avoid high-heat settings to minimize any natural fiber shrinkage.

Do you offer international shipping?

Yes, we ship to over 190 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs regulations.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options like Afterpay and Klarna.

How can I track my order?

Once your order ships, you will receive an email confirmation with a tracking link. You can also log into your True Classic account to view real-time updates on your shipment status.